Insurance Direct Billing at Fletcher Physiotherapy
Managing insurance claims should not add extra work to your appointment. At Fletcher Physiotherapy, we provide insurance direct billing for many extended health benefit plans, allowing eligible claims to be submitted directly to your insurance provider whenever your plan permits.
Many extended health plans cover services like physiotherapy, chiropractic care, massage therapy, acupuncture, custom braces, and orthotics. Some or all of the treatment cost may be covered by your policy.
If you have questions about your coverage, annual limits, deductibles or co-payments, calling your insurance provider before your appointment can help you understand your benefits. If you have questions about your coverage or the billing process, our administrative staff is ready to assist.
What Is Insurance Direct Billing?
Insurance direct billing is a payment process where Fletcher Physiotherapy submits eligible treatment claims directly to your insurance provider rather than you having to pay the full amount upfront and then requesting reimbursement at a later date.
If your insurance company agrees to direct billing and assignment of benefits, the eligible portion of your treatment cost will be billed directly to your insurance company. If your plan has a deductible, co-payment or maximum coverage limit, you will be responsible for any balance at the time of your visit.
This process helps cut down on paperwork and lets you use your time for your appointments instead of claim submissions.
Who Can Benefit From Insurance Direct Billing?
Insurance direct billing may be suitable for:
- Employees with extended health benefit plans
- Individuals covered through workplace insurance
- Families covered under a spouse’s insurance policy
- Union members with eligible health benefits
- Retirees with private health insurance
- Patients receiving ongoing rehabilitation
- Individuals requiring multiple treatment sessions
Whether you are attending a single visit or following a rehabilitation plan, direct billing can simplify the payment process whenever your insurer supports electronic claims.
Problems Insurance Direct Billing Helps Address
Insurance direct billing can help reduce common billing concerns, including:
- Paying the full treatment cost before reimbursement
- Completing insurance claim paperwork manually
- Waiting to submit receipts after every appointment
- Tracking multiple claims during ongoing care
- Spending extra time communicating with insurance providers
What’s Included
Direct Claim Submission
Eligible claims are submitted electronically to participating insurance providers after your appointment.
Coverage Verification Support
Our administrative team can help explain the information needed to understand your insurance coverage before treatment.
Assignment of Benefits
When permitted by your insurance plan, payment will be made directly to the provider. Your insurance plan allows for direct payment from the insurer for the covered portion of your visit.
Receipt for Self-Submission
If your insurer does not participate in direct billing or you choose to submit claims yourself, we will provide an itemized receipt containing the required practitioner information for reimbursement.
How the Process Works
1. Share Your Insurance Information
Bring your insurance card and policy details to your appointment.
2. Coverage Review
Our team confirms the information needed for claim submission based on your insurance plan.
3. Receive Your Treatment
Attend your scheduled appointment with your healthcare provider.
4. Claim Submission
Following your visit, eligible claims are submitted directly to your participating insurance provider.
5. Balance Payment
If your policy includes a deductible, co-payment, or uncovered amount, only the remaining balance is due at checkout.
6. Future Visits
For ongoing treatment plans, direct billing can continue whenever permitted by your insurer.
Advantages of Insurance Direct Billing
Insurance direct billing can help by:
- Reducing paperwork
- Simplifying payment at each appointment
- Minimizing out-of-pocket expenses when eligible
- Making ongoing treatment visits easier to manage
- Supporting faster insurance claim processing
- Providing receipts whenever self-submission is required
Insurance Providers We Bill Directly
Fletcher Physiotherapy can submit eligible claims to many participating insurance providers, including the following:
- Blue Cross
- CINUP
- Canada Life
- Chamber of Commerce Group Insurance
- Cowan
- ClaimSecure
- D.A. Townley
- Desjardins Insurance
- Empire Life
- First Canadian
- GMS Carrier 49
- GMS Carrier 50
- Great-West Life
- Green Shield
- GroupHEALTH
- GroupSource
- Industrial Alliance
- La Capitale Insurance and Financial Services
- LiUNA Local 183
- LiUNA Local 506
- Johnson Inc.
- Johnson Group Inc.
- Manion
- Manulife
- Maximum Benefit
- Sun Life
If your insurance provider is not listed, please contact our clinic. Direct billing availability depends on your individual policy and insurer participation.
Get Started
If you have questions about insurance direct billing, Contact Fletcher Physiotherapy before your appointment. Our team is available to help you with the information you need to file a claim, talk about your insurance information and find out whether your plan allows for direct billing. Please bring your insurance card and policy information to your first visit so we can assist you in the billing process as smoothly as possible.
