We are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy applies to our Practice’s website and governs data collection, usage, and messaging practices. By using this website or subscribing to our messaging services, you consent to the data practices described in this policy.

Collection of Personal Information

Our Practice collects personally identifiable information, such as your:

  • Name, email address, home or work address, and telephone number.
  • Anonymous demographic details, including ZIP code, age, gender, preferences, interests, and favorites.

Additionally, we automatically collect technical data, such as:

  • IP address, browser type, domain names, access times, and referring website addresses.

This data helps improve website functionality, service quality, and usage insights.

Important:

  • Sharing personal information via public message boards is at your own risk, as others may collect and use it.
  • We encourage reviewing the privacy statements of external websites linked through our site, as we are not responsible for their content or privacy practices.

Use of Personal Information

We use your personal information to:

  • Operate the website and deliver requested services.
  • Notify you of related products, services, or updates.
  • Gather feedback through surveys to enhance our offerings.

We do not share, sell, rent, or lease personal information to third parties for marketing purposes. However, we may share data with trusted partners who assist in:

  • Statistical analysis, communication delivery, customer support, or logistics.

All partners are required to keep your information confidential and use it solely for the agreed-upon services.

Sensitive information, such as race, religion, or political affiliations, is never used or disclosed without your explicit consent.

Personal information may only be disclosed without notice if required by law.

Text Messaging Terms & Conditions

By subscribing to our text messaging services, you agree to the following:

  • You may receive messages such as appointment reminders, order alerts, or account notifications.
  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at www.spinalsolution.ca.

Use of Cookies

The website uses “cookies” to help our Practice personalize your online experience. A cookie is a text file placed on your hard disk by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

Security of Your Personal Information

Our Practice secures your personal information from unauthorized access, use, or disclosure. Personally identifiable information is stored on controlled servers in a secure environment.

Changes to this Policy

We may occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this policy to stay informed about how we protect your information.

Contact Information

If you have any questions, please contact us.